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Gain Visibility Into How Well Your Network is Delivering Application Services

End-to-end performance monitoring with NetQoS SuperAgent helps you see how well the network is delivering services to the end user and provides the best overall view of what is happening on the network. SuperAgent is the first step in the NetQoS "performance-first" approach to network performance management.

NetQoS SuperAgent, the end-to-end performance monitoring module of the NetQoS Performance Center, tracks and measures end-user response time-without desktop or server agents. It monitors all the TCP application packets as they travel from the network through the data center and out again, providing a way to measure network round trip time, server response time, data transfer time, and much more.

SuperAgent breaks response time into its basic components: application, server, and network delay. This analysis enables you to rapidly troubleshoot network performance bottlenecks and quantify application performance. It continually measures and analyzes performance for all transactions, compares the response time against the baselines and thresholds that it calculates, and alerts you when performance deteriorates. SuperAgent automatically investigates the cause of problems as they occur and provides key diagnostic data to help you quickly solve performance problems.

SuperAgent monitors application performance, providing a consistent and common set of service quality metrics for your internal users and external service providers, even if no formal service level agreements (SLAs) are in place.

How Will NetQoS SuperAgent Help You?


1. Mitigate risks from planned changes and unexpected events with before and after analysis.

	Measure the impact of infrastructure changes and new applications on end user application performance

	Validate the effectiveness of an MPLS migration, VoIP deployment, QoS policy change, load balancing, and link and server upgrades

2. Solve performance problems faster by isolating the source at the application, server, or network.

	Understand normal performance through baselines

	Know immediately when performance becomes unacceptable to end users

	Quickly find the source of performance problems

	Gather diagnostic data automatically through filtered packet captures, SNMP polling, and traceroutes

3. Prove the performance of applications delivered over the enterprise network with service level reporting.

	Evaluate how the network infrastructure is delivering applications to users

	Provide both performance and availability SLA measurements

	Monitor SLAs by measuring all transactions from all users in the enterprise, without synthetic transactions

NetQoS SuperAgent provides true end-to-end performance monitoring with full insight into:

	Recency:	How long has it been since the last performance problem?

	Duration:	How long did the performance problem last?

	Pervasiveness:	How many users did the performance problem affect?

	Severity:	How poor was the performance users experienced?