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Observer Reporting Server - Enterprise Wide Reporting

To cover enterprise-wide performance management solution, it is not enough to look at just one aspect.

You need a solution that can help you achieve the following:
  1. View of the current service level of your applications and network
  2. View of current data for drill down and problem resolution / root cause analysis
  3. View of historical data, for trending, capacity planning, as well as troubleshooting for problem that happen in the past.
  4. Ready report for management purpose or information sharing
  5. Periodic reports that can be generated and emailed / submitted automatically
  6. Drill-in capability to the report
  7. Easy to access Reports

Observer Reporting Server (ORS) 
offers a top-down approach that combines enterprise-wide views, macro- and micro-level reporting, and deep drill-down for problem resolution.

ORS serves as your performance management center by combining packet-based analytics along with NetFlow, SNMP, WMI, IP SLA, WAAS, NBAR, and sFlow® metrics to provide an overall view of network, system, application, and infrastructure health. Using solution-centric workflows, navigate quickly from high-level performance reports to the root-cause.

  • Baseline and quickly assess performance of systems, applications, and servers
  • Drill from performance dashboards into link, user, and connection details
  • Pinpoint root cause with in-depth application metrics
  • Monitor trends to prepare for the future
Talk to us if you need more informations at +(65) 6100 3758 or contact us here to arrange for a technical demonstration


Observer ROI




 
Performance Dashboard - Real Time Enterprise-Wide Visibility
With ORS' Dashboard, you get Real time Visibility to quickly assess the health of your applications. No more scrolling and searching for the right pages to see details of your applications or critical components' health.

ORS Dashboard


 
Powerful Reporting
With ORS, you get powerful and flexible reporting to fit your needs - because one size does not fit all.

To get you started, we have a wealth of report library that you can use right away.
With the powerful reporting capability on-screen, you can also generate automated reports to be sent to you periodically -- only for reports that you want.

Root Cause Analysis - Solve your problem faster
Know whether your performance issues is caused by the Server, or the Network, or the Database, or even the Applications (for example: too many errors thrown by the systems).
Go beyond system up/down and ping of the different systems.

Root cause analysis


Manage and Baseline  Performance 
Compare performance with baselines - know what is outside acceptable range and where your current performance stands. Use baselines to establish benchmarks for any performance or time-based metrics. This includes application response time, MOS, or network utilization.

Quickly determine if application delivery and performance is acceptable based on your network’s traffic patterns, or compare performance from different periods of time. Compare application performance of every Wednesday for the last six weeks, or the 15th of every month for the last 4 months. Set alarms to be immediately notified when performance metrics have reached a marginal or critical level.

Baseline


 
Proactive Problem Resolution
Instead of waiting for calls from irritated users, you can see what is happening and pre-empt problem by addressing them before they escalate further.
  • Be notifiied of potential problems via various means such as email, paging, syslog, etc.
  • The system can also perform tests and diagnosis during such problem, saving you the hassle of reproducing the issue -- something that you don't have luxury do to all the time including performing packet capture.
 
Share Reports - Encourage Positive Teamwork and Collaboration
You can share reports among colleagues and/or team mates by way of giving them access the report (online), sending it as an email or saving the report as PDF that you can forward later on.

 
Security Options
You can implement user based or role-based authentication to protect your data.
The Observer Reporting Server can also limit report availability by department or silo -- - user only see what (s)he needs to see.

For example, ensure VoIP call quality reports are shared with the communications and IT teams, but limit access to WAN usage reports to only the infrastructure department.

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Observer Reporting Server
Observer Suite
Observer Infrastructure
GigaStor
nTAP & Probes
 
Datasheet

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Read Case Study below

Jack in the box
CBOE case study

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